Return Policy

Shipping & Delivery

Products – Estimated Delivery Date/Time will be available during checkout page or order status email within 24 hours. We dispatch order within same business day (Cut-off time 07:00 PM IST). You may contact support@digitalgiftcard.in for more information with Order number.
Services– Delivery of services will be confirmed to your registered email ID within 8 hours. For any issue, you may contact support@digitalgiftcard.in with order number.
Card/Codes/Vouchers– Codes will be delivered electronically to your registered email. You may contact support@digitalgiftcard.in for more information with Order number.

Return & Refund

Once delivering your order there are absolutely no return/refunds. The delivered product (Covered under Manufacturer Warranty) is guaranteed to be exactly as described and in working condition, if your delivered product is not as described or not in working condition, email support@digitalgiftcard.in within 24 hours of delivery.
In the case that your delivered product is not as described or not in working condition, a full refund will be issued for the full purchase amount only after post validating necessary information from manufacturer. A reverse pickup will be arranged by us for smooth return process (If applicable).
*Any Prepaid Game/Gift Card redeemed post delivery will not be applicable for return/refund under any circumstance.

Cancellation

For Cancellations, Please cancel your order before dispatch from “my account” page or contact  support@digitalgiftcard.in to cancel order.
Order with “On hold” status will be cancelled automatically after 48 hours.
Pre-Order Cancellation – We won’t be able to cancel Pre-Order Product(s).
We reserve right to cancel suspicious order(s).

Refund On Cancellation – Any refund requested by customer will attract 10% Penalty.

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